了解PU Prime最新的新闻和公告。
尊敬的用户:
您好,PU Prime作为以技术为核心,以服务为导向的全球多资产在线交易服务提供商,考虑到若您交易指数现货差价合约(CFD)产品中某个成份股产生股利分红(派息)时,您在PU Prime所持有的指数产品将于派息日前一天收盘后进行股息调整,并以资金扣补(Balance)的形式呈现在账户历史中,注释为“Div & 指数名称 & 手数”。
本周调整详情如下:

*所有日期均为GMT+3(MT4/MT5服务器时间)
请注意, 以上数据仅供参考,所有数据均以MT4/MT5软件实际执行情况为准。
如果您有任何疑问或需要任何帮助,请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持!
PU Prime团队
Dear Valued Clients,
We are pleased to inform you that the earlier outage affecting Amazon Web Services (AWS) has been fully resolved. All PU Prime services including the PU Prime Apps, Client Portal, IB Portal, as well as deposit and withdrawal functions have now been restored to normal operation.
Clients are now able to access all services without interruption. We sincerely apologise for any inconvenience or disruption this may have caused to your trading experience. We continue to monitor our systems closely to ensure stability and to prevent any recurrence of similar disruptions in the future.
Your understanding, patience and trust during this time are greatly appreciated. We value the continued support you have shown to PU Prime and remain dedicated to providing a seamless and secure trading environment for all our clients worldwide.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Clients,
We would like to inform you that earlier today, Amazon Web Services (AWS). This disruption has impacted numerous platforms globally, including critical financial systems, and has resulted in elevated error rates, increased latency, and intermittent service interruptions across several AWS functionalities.
You may experience temporary instability in certain services, such as difficulties logging into the PU Prime Apps/Client Portal, delays in deposit or withdrawal processing, and slower loading times for account information.
We sincerely apologize for any inconvenience this may cause. Please be assured that our technical teams are actively collaborating with AWS to resolve the issue and restore full service as swiftly as possible. Ensuring the stability and reliability of our services remains our highest priority.
For urgent deposit related to margin call or withdrawal requests , please contact our Customer Support via the official website immediately.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.
尊敬的用户:
您好!由于2025年10月26日欧洲及英国夏令时间即将到来,PU Prime 部分产品交易时间将从2025年10月27日起有所调整
请参考下表了解涉及调整的产品情况:

*所有时间均为GMT+3(MT4/MT5服务器时间)
请注意, 以上数据仅供参考,所有数据均以MT4/MT5软件实际执行情况为准。
若您正在使用的智能交易/自动化交易系统需要手动设置交易时间,请务必确保在此变更前做好相关调整设置。
如果您有任何疑问或需要任何帮助,请通过在线客服、电子邮件[email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持!
PU Prime团队
尊敬的用户:
您好,PU Prime作为以技术为核心,以服务为导向的全球多资产在线交易服务提供商,考虑到若您交易指数现货差价合约(CFD)产品中某个成份股产生股利分红(派息)时,您在PU Prime所持有的指数产品将于派息日前一天收盘后进行股息调整,并以资金扣补(Balance)的形式呈现在账户历史中,注释为“Div & 指数名称 & 手数”。
本周调整详情如下:

*所有日期均为GMT+3(MT4/MT5服务器时间)
请注意, 以上数据仅供参考,所有数据均以MT4/MT5软件实际执行情况为准。
如果您有任何疑问或需要任何帮助,请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持!
PU Prime团队
Dear Valued Client,
We would like to inform you that PU Prime will be conducting a scheduled upgrade of our Live Chat system on 18 October 2025, 02:00 hrs. (GMT+3) to 14:00 hrs. (GMT+3), to enhance our system performance and deliver an improved support experience as follows:
During the Live Chat upgrading period, Live Chat function will not be accessible, but our team remains available and we are committed to supporting through the following alternative channels:
We sincerely apologise for any inconvenience caused and we encourage you to reach out through any of the above channels should you require assistance during the upgrade period.
If you have any questions or require assistance, please feel free to contact our Customer Care Team via Live Chat (outside of the upgrade period), email at [email protected], or phone at +248 437 3105.
Important Notice to Visitors
Our products and services are not offered or made available to residents of your jurisdiction. The information on this Website is not directed at persons in your jurisdiction and is not intended as an offer, solicitation, or promotion of our products or services to them.
By clicking “I Understand”, you acknowledge this notice and confirm that you are accessing this Website at your own initiative. Access to this Website does not mean that our products or services are available to you.
Important Notice
Please be advised that our products and services are currently unavailable to residents and entities located in the Philippines.
This restriction is a result of our firm commitment to adhering to applicable legal and regulatory requirements in all jurisdictions where we operate. In line with our internal compliance protocols and evolving global standards, we continuously assess and update access to our platform to ensure full regulatory alignment.
We appreciate your understanding and cooperation.
If you believe this restriction has been applied in error, please contact our support team for further assistance.
尊敬的客户:
为持续提供稳定与可靠的交易环境,PU Prime 将于每周周末进行以下例行系统优化:
我们对由此可能造成的不便深表歉意,并衷心感谢您的体谅。PU Prime 始终致力于为您提供卓越的交易体验,而本次每周定期系统优化正是为了进一步确保您的交易过程更加稳定与顺畅。
若未来涉及更长时间的系统升级,PU Prime 将提前通过单独公告进行通知。
Important Notice:
Please note the Website is intended for individuals residing in jurisdictions where accessing the Website is permitted by law.
Please note that PU Prime and its affiliated entities are neither established nor operating in your home jurisdiction.
By clicking the "Acknowledge" button, you confirm that you are entering this website solely based on your initiative and not as a result of any specific marketing outreach. You wish to obtain information from this website which is provided on reverse solicitation in accordance with the laws of your home jurisdiction.
Aviso importante:
Ten en cuenta que el sitio web está destinado a personas que residen en jurisdicciones donde el acceso al sitio web está permitido por la ley.
Ten en cuenta que PU Prime y sus entidades afiliadas no están establecidas ni operan en tu jurisdicción de origen.
Al hacer clic en el botón "Aceptar", confirmas que estás ingresando a este sitio web por tu propia iniciativa y no como resultado de ningún esfuerzo de marketing específico. Deseas obtener información de este sitio web que se proporciona mediante solicitud inversa de acuerdo con las leyes de tu jurisdicción de origen.